Help & information

DELIVERY& RETURNS.

Everyday pieces. Personal meaning. Made to order for you.

01

Made to order

Production usually takes 3–5 business days before dispatch.

02

Rates at checkout

Delivery methods, estimated timings and charges vary by product and destination.

03

International delivery

Available to destinations where a shipping option appears at checkout.

From checkout to doorstep

How delivery works.

Production and transit are separate parts of the journey. Checkout shows the available delivery estimate and fee for your order.

01

Order placed

We’ll email your order confirmation, then your item enters production.

02

Made for you

Production usually takes 3–5 business days. Timing may vary during busy periods.

03

On its way

Tracking details are sent when available. Transit time depends on the service and destination.

If plans change

Returns & order issues.

Please contact WKNDWEAR before sending an item back. We’ll guide you through the right next step.

Changed your mind?

Tell us within 14 days.

For most online orders, you can cancel within 14 days of receiving your order. Once you tell us, you have a further 14 days to return it.

  1. Email us with your order number within 14 days of delivery.hello@wkndwear.com
  2. We’ll confirm the return instructions and address. Please wait for these before posting your item.
  3. Send it back within 14 days of notifying us. You may try it on, but please don’t wash it or wear it beyond trying it on.

For change-of-mind returns, return postage is the customer’s responsibility. If you cancel within the applicable period, we’ll refund the item and standard delivery charge. Refunds are made within 14 days of receiving the return or proof it has been sent. Your statutory rights are not affected.

Something isn’t right?

We’ll look into it.

If an order arrives damaged, incorrect or faulty, contact us as soon as possible so we can review it and help arrange a resolution.

  1. Email your order number and a short description of the issue.hello@wkndwear.com
  2. Include clear photos of the item and issue where possible.
  3. We’ll review the details and contact our fulfilment partner if needed. Please wait for return instructions.

If a return is needed because an item is faulty or we sent the wrong item, we’ll handle return costs in line with your statutory rights. Supplier claim procedures do not limit your consumer rights.